Shipping policy

Shipping Policy
Last Updated: 27.02.2025

Welcome to PattyB! This Shipping Policy outlines the shipping terms and conditions for orders placed on www.pattyb.com (the "Site"). By purchasing from our Site, you agree to the following shipping terms:

1. Processing Time

  • Orders are processed within 2 business days (excluding weekends and holidays).
  • Processing times may be extended during peak seasons or due to unforeseen delays.

2. Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Estimated delivery times vary depending on your location:
    • Domestic: 1 to 10 business days
    • International: 5 to 15 business days
  • Please note that delivery estimates do not include order processing time.

3. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email to monitor your shipment status.

4. Shipping Restrictions

  • We currently ship worldwide.
  • Certain products may be restricted from shipping to specific locations due to regulations.

5. Customs, Duties & Taxes

  • International orders may be subject to customs fees, duties, or taxes imposed by the destination country.
  • PattyB is not responsible for these additional charges; they must be paid by the customer.

6. Lost or Delayed Shipments

  • We are not responsible for delays caused by shipping carriers or customs clearance.
  • If your order is lost in transit, please contact us at info@pattyb.cz for assistance.

7. Address Accuracy

  • Customers are responsible for providing accurate shipping information at checkout.
  • We are not liable for lost packages due to incorrect addresses.

8. Contact Information
For any questions about our Shipping Policy, please contact us at info@pattyb.cz.